ProPublica: Consumers With Canceled Insurance Plans Shifted to New Ones Without Their Permission

by Charles Ornstein
ProPublica

.The Anthem Blue Cross headquarters in Woodland Hills, Calif. Pharmacist Kevin Kingma says the insurer rolled him into a new plan and deducted money from his bank account without his approval, a problem hundreds of consumers say they’re having. (David McNew/Getty Images)

When California pharmacist Kevin Kingma received a letter last fall notifying him that his high-deductible health plan was being canceled because of the Affordable Care Act, he logged into his state’s health insurance exchange and chose another plan beginning Jan. 1.

Thanks to a subsidy, Kingma’s monthly premium went down, from about $300 to $175, and his benefits improved. 

But this month, Kingma logged into his bank’s website and saw that his old insurer, Anthem Blue Cross, had deducted $587.40 from his account and had enrolled him in another of its insurance products for this year — he says without permission.

Hundreds of other consumers are caught in the same predicament, insurers acknowledge. And the California Department of Insurance said it is exploring whether any laws were broken when insurance companies withdrew money from consumers’ accounts for plans they didn’t select.

Continue Here: http://www.propublica.org/article/consumers-with-canceled-insurance-plans-shifted-to-new-ones-without-their-p

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

  • LAAAC is managed by St. Barnabas Senior Services; Funded, in part, by Archstone Foundation.
  • St. Barnabas Senior Services

%d bloggers like this: