The Sacramento Bee: Californians report roadblocks in new era of health care

By Christopher Cadelago

John Aiello was thumbing through the directory of physicians provided by his insurance company when he came upon a surgeon with a familiar name. Could this be the specialist who treated his ailing father years ago in San Francisco?

“I know the doctors there very well,” said Aiello, 50, a writer who lives in Mount Shasta.

Turns out it was the same surgeon, but he had moved out of state long before. Last year, he died after battling an illness of his own.

Inaccurate provider lists are among the challenges facing customers as many transition from the ranks of the uninsured under the federal health care overhaul. Covered California, the nation’s leading state exchange, alone has signed up 1.4 million people through the Affordable Care Act.

 

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