California Healthline: Stung by Pointed Criticism, Department Aims for a Better Stakeholder Process

By David Gorn

Department of Health Care Services officials launched a public engagement initiative last week to revamp the way the department interacts with stakeholders and consumer representatives.

The announcement comes after mounting criticism from legislators and stakeholders dealing with the changing, growing department.

DHCS released a two-page overview of the initiativelast week. The public is invited to participate by completing the stakeholder survey available online. The initiative also has a website.

Anastasia Dodson, associate director for policy at DHCS, said the department plans to gather stakeholder input on how to improve communication and interaction.

“We want to gather more information and to get specific ideas people have,” Dodson said. “Now is a good time to take stock of what we’ve done this year, and get a little feedback.”

Assembly Hearing Hits a Nerve

Continue reading here: http://www.californiahealthline.org/insight/2014/stung-by-pointed-criticism-department-aims-for-a-better-stakeholder-process

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