California Healthline: Senate Raises Concerns About Medi-Cal Backlog and Exchange Outreach Effort

by David Gorn

On Thursday, state Senators raised a number of concerns about the readiness of Medi-Cal to handle the expected rush of new enrollees during Covered California’s second open enrollment period and questioned the exchange’s outreach plan.

The health insurance exchange’s second enrollment period begins Nov. 15 and runs until Feb. 15, 2015.

The primary and repeated worry of legislators at yesterday’s Senate Committee on Health informational hearing was the backlog of unfinished Medi-Cal applications at the Department of Health Care Services, which oversees Medi-Cal.

“My office on a regular basis is getting calls,” said committee chair Sen. Ed Hernandez (D-West Covina). “It can be anything from network adequacy to call time [at Covered California call centers] to wait time to length of time in Medi-Cal to get enrolled.”

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