Top Ten Questions to Ask a Los Angeles Home Caregiver Agency

Finding the right Los Angeles home caregiver agency for your elderly loved one can seem like a daunting and stressful task. Fortunately, it doesn’t have to be. By asking some direct, pertinent questions, you can learn all you need to know to select a home caregiver agency.

Questions to Ask Before Choosing a Los Angeles Home Caregiver Agency

* How long has the home caregiver agency been in business and what is the agency’s background? Although the number of years in business doesn’t always equate to the quality of care, it gives you an idea of the agency’s stability and success rate. Make sure you check the agency’s background for an indication of their reputation in the community. This includes inquiring about the Los Angeles home caregiver agency’s Better Business Bureau ratings.

* Are employees bonded and insured? It’s important to ask whether the home caregiver agency has workers’ compensation insurance for employees. This protects you legally and financially if the caregiver is injured in an accident.

* Does the Los Angeles home caregiver agency perform background checks on employees? Don’t take this one for granted. For the protection of your elderly loved one you need to ensure that the agency performs a thorough background check for arrest records indicating elder abuse, sexual misconduct, DUIs, and other crimes.

* Will one caregiver be assigned? Care is almost always better when the same caregiver regularly assists your loved one. This helps create a strong bond, trust, and higher level of comfort with the home caregiver.

* How does the home caregiver agency hire, train, and review employees? Make sure you understand the entire process to ensure the quality and ongoing education of the caregiver.

* Can your loved one meet the caregiver before service begins? A professional Los Angeles home caregiver agency will allow the senior to meet and approve the caregiver. This is another step in the process of building trust and letting your loved one know that they have control over their care.

* Does the home caregiver agency provide a written plan of care? A plan of care is important because it sets everyone’s expectations and goals for the type and amount of care that will be provided.

* Will they provide a no-charge, no-obligation assessment? Ask if the Los Angeles home caregiver agency will visit you and your loved one in their living environment. This builds rapport, gives the senior the ability to meet and decide whether the agency is a good fit for them, and enables you to compare one caregiver agency with another.

* Is the home caregiver agency licensed by the state? Most states require homecare agencies to be licensed, accredited, and reviewed on a regular basis.

* Will the agency provide references? Ask for a list of the home caregiver agency’s professional references and clients, and take the time to speak with as many of them as you can. After all, your loved one’s care and safety will be in their hands.

If you ask the right questions and do your homework, you will provide your elderly loved one with a positive and enriching experience. The sooner you get started the better, so begin your Los Angeles home caregiver agency search today by visiting or calling 877.422.2270.


About The Author

By: Rhiannon Acree

Rhiannon Acree is the founder and president of Cambrian Homecare. From its Long Beach, California inception in 1996, Cambrian Homecare now serves four Southern California counties, employing outstanding caregivers that provide customized, flexible, non-medical homecare seven days a week. Visit or call 877.422.2270.

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  • LAAAC is managed by St. Barnabas Senior Services; Funded, in part, by Archstone Foundation.
  • St. Barnabas Senior Services

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